ECC Evansville Cancer Center
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Our service rates at the top of the charts!

When patients were asked about their Overall Satisfaction with the Evansville Cancer Center and the care rendered, our score averaged 4.0 out of a possible 4.0!

At the completion of service, each patient receives a satisfaction survey.  Using a Likert Scale of 4 to 0, where 4 represents "ALWAYS" and 0 represents "NEVER", they are asked to rate our staff and services. 


Our patients have told us:
(as of January 2006)

Staff Care
3.96 out of a possible 4.0

Evaluation based on staff's responsiveness, availability, respectfulness, and politeness, as well as their willingness to teach self care, assist when needed, and work as a team.
Physician Care
3.92 out of a possible 4.0
Evaluation based on the physician's understandability, as well as whether they were relaxed, reported test results, arranged follow-up and were informative and truthful.
Facility
3.98 out of a possible 4.0
Evaluation based on the admissions process, explanation of insurance, availability of information, cleanliness of the facility, wait time, and the accessibility of parking, the entrance, restrooms, and exam rooms.
Diagnostics Oncology Center
3.99 out of a possible 4.0
Evaluation based on politeness of staff, wait time, and the technologists explanation of procedures and whether they assisted the patient with treatment positions.
Prostate Center
3.99 out of a possible 4.0
Evaluation based on politeness of staff, wait time, and the technologists explanation of procedures and whether they assisted the patient with treatment positions.
OVERALL
4.0 out of a possible 4.0
Evaluation based on the politeness and skillfulness of the staff, wait time, and the convenience of a lab on campus.


"The way I was treated and helped, you just can't ask for any better service. I thank you all."


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